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Communication Tips for Execs

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CEOs: The way to give negative feedback via email

Emails are easy to misconstrue. In fact, an article in Harvard Business Review says that people have...

Why do great CEOs encourage star employees to leave?

I hear it all the time: Great talent isn't easy to find for mortgage technology and service...

CEOs: What to say to your board in tough times

Picture this. You have a meeting with the Board, your cashflow is down to six months, and sales...